John Rittinghouse, Ph.D., CISA, CISM, CRISC, MSA

Experienced Security and Information Systems Professional

Dr. Rittinghouse is the founder of Hypersecurity LLC. He is a security and management executive with more than 25 years of experience in all facets of Information Security, Technology and Assurance. He is a globally recognized expert and a well known author of many books on security, software development and program management.  Organizations Dr. Rittinghouse has worked with include many of the Fortune 500 (e.g., Allstate, AIG, Boeing, Bowne, Compaq, Cable and Wireless, Centra, ConocoPhillips, Datawatch, Exodus Communications, Nokia, Nortel, Wyse, the Departments of Homeland Security, the Federal Communications Commission and the Department of Commerce) in determining risk and establishing programs and policies for mitigation of potential threats. He served as Chair of the Cybersecurity and Network Computing Technologies Groups with the Network Reliability and Interoperability Council for the Federal Communications Commission and most recently as Chair of the Cybersecurity Incident Response Group at the FCC.  Dr. Rittinghouse is currently active in many data security and protection initiatives globally.

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As Chief Information Officer at Exodus Communications, he was responsible for IT operations in 45 countries with 62 data centers and more than 80,000 host servers.  He managed several international software development groups (in Europe, Thailand, India, and China) and was responsible for creating a program management office where he instituted standardized software project management methodologies. He managed a budget of $60M annually and was responsible for all telecommunications, network operations, sales support, and internal support for approximately 4,500 employees.

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At eLoyalty, as a Senior Principal, he aided Allstate Insurance Company’s Teleservices Division, and led a team that developed business requirements for the After Hours Call Centers serving 15,000+ Allstate agents.  He conducted efforts that elicited key business requirements from a nationally selected team of participants.  For AIG Insurance Company’s Warranty Products Division, Dr. Rittinghouse served as Chief Technical Architect and assisted in development of business requirements and detailed design plans for implementation of Siebel in their call centers. 

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For Bowne and Co., he served as a Chief Technology Officer. He was responsible for technology activities supporting 26 offices in 19 countries and successfully completed an integration of five acquisitions in 18 months. Dr. Rittinghouse reengineered localization processes and created an Intranet-based workflow management system for a production staff of 900.  He also integrated this workflow system with PeopleSoft at the corporate headquarters. He established network and security policies and streamlined networking operations. During this time, he delivered two patents to Bowne related to network routing protocols.

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For Compaq Computer Corp., as Senior Manager for Knowledge Technologies, he was responsible for the Worldwide Knowledge Management Group in Compaq Customer Service. He was tasked to develop strategic direction/integration of new Internet/Intranet technologies in worldwide call center/customer support environment and had program management responsibility for development of an international knowledge management organization using latest web technologies to leverage the business potential of Internet.  As the program manager for Internet Development, he had responsibility for advanced revision control software to support Systems Division server products. He managed software deliverables across four product divisions and established processes for development of content including all localization and globalization issues for systems server, desktop, and portable computer software related to product manufacturing in European and Asian markets. Prior to joining Compaq, Dr. Rittinghouse served a 21 year career as an officer in the US military before retiring from the U.S. Air Force.

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